FuboTV offers a wide range of live sports and entertainment channels, but sometimes, you might need to cancel your subscription. Whether you’re switching to another streaming service or simply taking a break, here’s how to cancel Fubo on your Roku device visit www.fubotv/roku-connect.
Understanding Roku’s Role
It’s crucial to understand that Roku acts as a platform for various streaming apps, including Fubo. Therefore, the cancellation process is handled through your Fubo account, not directly through Roku’s interface. You’ll need to use either a web browser on your computer or mobile device to manage your Fubo subscription.
Steps to Cancel Fubo Using a Web Browser
- Access the Fubo Website: Open a web browser on your computer or mobile device and navigate to the official FuboTV website (fubo.tv).
- Log In: Click the “Sign In” button located in the top right corner of the page. Enter your Fubo account credentials (email address and password) and click “Sign In.”
- Access Your Account: Once logged in, click on your profile icon or name located in the top right corner. From the dropdown menu, select “My Account.”
- Manage Subscription: Within your account settings, locate the “Subscription & Billing” section. Click on “Manage Subscription.”
- Cancel Subscription: Look for the “Cancel Subscription” or a similar option. The location and wording might vary slightly depending on updates to the Fubo website.
- Follow On-Screen Instructions: Fubo will likely ask you to confirm your cancellation and may provide reasons for you to select. Follow the on-screen prompts to complete the cancellation process.
- Confirmation: You should receive a confirmation email from Fubo confirming your subscription cancellation. It’s advisable to keep this email for your records.
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Important Considerations
- Billing Cycle: Cancelling your Fubo subscription will prevent future charges, but you will still have access to the service until the end of your current billing cycle.
- Roku Billing: If you subscribed to Fubo directly through Roku’s billing system, you would need to cancel through your Roku account. However, most Fubo subscriptions are managed directly through Fubo’s website, even if accessed through a Roku device.
- No Direct Roku Cancellation: As mentioned, you cannot directly cancel your Fubo subscription through the Roku device interface itself. You must use a web browser to access your Fubo account.
- Troubleshooting: If you encounter any issues during the cancellation process, it’s best to contact Fubo’s customer support directly. They can provide specific guidance based on your account and any potential issues.
- Free Trials: If you are cancelling a free trial, ensure to cancel before the trial period ends to avoid being charged.
- Check for Confirmation: Always verify that you have received a cancellation confirmation from Fubo. This is your proof that the cancellation has been processed.
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In summary, cancelling your Fubo subscription when using Roku requires accessing your Fubo account through a web browser. By following these steps, you can successfully cancel your subscription and avoid any unwanted charges. Remember to check for confirmation and contact Fubo’s support if you have any questions or encounter difficulties.
